FAQ
1. How do I restore deleted photos and videos?
All deleted photos and videos will be moved to the Recently Deleted album on your device. To recover deleted files, go to Photos > Recently Deleted. Select the files you want to restore. After that, tap Recover.
2. Why didn't space on my device free up after the Cleaning?
After you perform the cleaning, all deleted photos and videos will be moved to the Recently Deleted album on your device. To free up space, go to Photos > Recently Deleted, select the files you want to remove and tap Delete.
Please note that after deleting from the Recently Deleted album, files cannot be restored.
3. What should I do that I have forgotten my passcode to Secret Album?
We are sorry that you can not access to your Secret Album if you forgot the password. We suggest you cancel the App and re-download it. While, the photos you kept would disappear. Then you can use this function again.
All deleted photos and videos will be moved to the Recently Deleted album on your device. To recover deleted files, go to Photos > Recently Deleted. Select the files you want to restore. After that, tap Recover.
2. Why didn't space on my device free up after the Cleaning?
After you perform the cleaning, all deleted photos and videos will be moved to the Recently Deleted album on your device. To free up space, go to Photos > Recently Deleted, select the files you want to remove and tap Delete.
Please note that after deleting from the Recently Deleted album, files cannot be restored.
3. What should I do that I have forgotten my passcode to Secret Album?
We are sorry that you can not access to your Secret Album if you forgot the password. We suggest you cancel the App and re-download it. While, the photos you kept would disappear. Then you can use this function again.